Returns & Refunds
At Hafsa & Co, we want you to love every purchase.
If for any reason you're not completely satisfied, we're here to help.
Returns
We accept returns within 14 days of delivery. Items must be:
- Unworn and unwashed
- In their original condition with all tags attached
- Returned in original packaging
Non-Returnable Items
For hygiene reasons, the following cannot be returned:
- Perfumes that have been opened
- Jewellery that has been worn
- Items marked as final sale
How To Return
Email us at hafsaandco.uk@gmail.com with your order number and reason for return. We will respond within 48 hours with return instructions.
Refunds
Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5-7 business days.
Exchanges
We are happy to exchange items for a different size or colour subject to availability. Please contact us at hafsaandco.uk@gmail.com to arrange.
Hafsa & Co reserves the right to refuse returns that do not meet the above conditions.